FAQ
How much is shipping? Shipping in USA is $2 flat rate per order, up to 24 pieces. Yes, you can order 1, 2, 6 or 24 scarves, and you will only pay $2 shipping in total, in USA. Shipping abroad is approximately $10-$20. In the case of a system issue, shipping abroad will be added on.
Why does Uptown Girl Headwear make a convenient, no hassle gift?
Our headwear can be gift wrapped and shipped directly to your friends and relatives, at no extra cost. It’s simple. You order as usual, and just provide the address of the recipient of your gift. We can add a card if you contact us: Call/text: 718 614 9604
Where is Uptown Girl Headwear located?
Our offices and factory are in Brooklyn New York City USA
Express appointments can be made to try on. Often there’s no need to park because we will come out to your car.
Where does Uptown Girl Headwear manufacture?
Uptown Girl Headwear manufactures in our OWN factory in New York.
When will you ship my order? Usually we will try to ship the same business day, but it could take up to 2 or 3 business days.
How do you ship?
USPS or UPS.
Do you ship abroad?
Yes, we ship to many countries
What size am I?
Medium/large is one size fits most.
Petite is offered in some styles for ladies with petite heads and teens.
XL is for men or women who like a little more space.
How can I contact you?
UptownGirlHeadwear@gmail.com
TEXT or call 718 614 9604
What is your return policy?
Uptown Girl Headwear return policy is easy. Headwear must be brand new to return it. Tried on for a minute or two, but not longer, is brand new. We welcome returns and happily offer a full refund, no questions asked, for any brand new headwear, with tags attached and unworn. You have 14 days to return it to our MAILING ADDRESS. We also accept a week or two after 14 days to be flexible.
1454 East 23rd Street, Brooklyn, New York 11210. NO signature needed by us please. We should NOT have to sign for your return package.
Is Uptown Girl Headwear cotton?
A lot of Uptown Girl Headwear is breathable cotton. We also manufacture headwear from fabrics that feel like your softest t shirt.
Do you offer sustainable eco friendly fabrics?
Yes. Bamboo fabric and hemp fabric. Both are softer than cotton.